I receive Error 404 when downloading an Aggregation Report

I receive Error 404 when downloading an Aggregation Report

Administrative Member users working with the Cool Farm Platform via Microsoft Edge web browser may encounter an error when trying to download an Aggregation Report. We are working on a solution to this for you, but in the meantime read on to understand how to receive your report.


If your Edge settings are set to 'open Office files in the browser', you will receive an error (Error 404) when downloading the Aggregation Report as shown below.


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You can if you prefer try using a different web browser to access this report.

To continue using Edge, you can toggle opening your Microsoft Office files in the browser. To do this go to Edge Settings (via the three dots on the top right corner and the cogwheel) > Downloads > Turn off the option "Open Office files in the browser" as shown below. This makes Edge download the Office file directly and making it accessible from your download location.
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We will work on a solution that enables opening the Aggregation Report Excel files via the Edge browser.